Cancellation and Refund Policy

Last updated: [18/08/2025]

Welcome to Varnika Mart. We value your satisfaction and aim to provide a smooth and transparent shopping experience. Please review the following policy for cancellations, returns, and refunds.

1. Order Cancellation

1.1 Before Dispatch:

• You may cancel your order within 12 hours of placing it or before dispatch—whichever comes first.
• To cancel, email us at support@varnikamart.com with your order number.

1.2 After Dispatch:

• Orders cannot be canceled once shipped. However, eligible returns can be requested after delivery.

2. Refund Policy

2.1 Eligibility for Refunds:

• You received a damaged, defective, or wrong product.
• The product was not delivered within 15 business days from dispatch.
• You canceled the order before dispatch, and the cancellation was approved.

2.2 Refund Process:

• We will notify you after inspecting your return.
• Approved refunds will be credited to your original payment method within 7–10 business days.

3. Return Conditions

• Return must be initiated within 7 days of delivery.
• Product must be unused, unwashed, and in original packaging with tags intact.
• Certain categories like innerwear, personal care items, and perishables are non-returnable.

4. Non-Refundable Items

• Gift cards, downloadable items, or products marked “Final Sale.”
• Products damaged due to misuse or mishandling.

5. Contact Us

Thank you for shopping at Varnika Mart — Shop Smart. Live Better.